Billing & Subscriptions
For detailed instructions on managing your plan, check out these user guides!
View Past Invoices
Account Owners Pro and Business If you need to view your most recent invoice or get a list of all of your historical invoices, you can do so from th...
Update Billing Details
Account Owners and Admins Pro and Business Billing Contact The Billing Contact details are the information that will be on the invoices we send to...
Change Between the Annual or Monthly Billing Model
Account Owners Pro and Business With the Annual billing model for a paid plan, you can simplify your accounting and avoid potential international tr...
Cancel Your Paid Plan
Account Owners Pro and Business Accounts You can cancel a Whereby subscription at any time without penalty. Note that our paid plans are pre-paid fo...
Reactivate Your Plan
Account Owners Pro plan Note: It currently isn't possible to reactivate a Business subscription after you cancel auto-renewal while the subscription...
Manage your Subscription
Manage different aspects of your plan like your Billing Details, or the features that are included with your subscription. On the Subscription page, y...
Upgrade to a Paid Plan
Looking to upgrade from the free version of Whereby to a paid plan? That's great news! You'll be one step closer to the following features: Unlimited ...
Upgrade or Downgrade your Business Plan
Account Owners Business Plan In your Business plan, you can quickly add or remove licenses depending on how many team members need to be able to host...