Manage your Subscription

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Manage different aspects of your plan like your Billing Details, or the features that are included with your subscription. On the Subscription page, you'll see four areas: Current plan, Subscription details, Payment & Billing, and Invoice history.

Below you'll see a summary of the details that you can update. For more detailed instructions, check out the User Guides below!


Quick Answers

Can I pay by PayPal or bank transfer?

We only accept a debit or credit card as a form of payment at this time.

Why can't I remove my subscription add-on?

If you're on a legacy plan, it is only possible to remove an add-on at the end of your billing cycle. If you wish to remove an add-on outside this period, please drop an email to support@whereby.com, and we will take care of it for you!


Subscription Page Sections

Current plan

  • View plan details

Subscription details

  • Cancel your plan

  • Switch between Annual or Monthly billing

Payment & Billing

  • Edit billing details (Billing Email, Business Address, VAT Number, etc)

  • View or change your payment method

Invoice history

  • View past invoices


User Guides

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